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Noah Reed's blog

Noah Reed

17 Jan 2024

How do Check if eSIM is activated on my iPhone? 

Do you want to check if eSIM is activated on your iPhone? There are various methods to check your eSIM activation. One thing you must confirm is, that your iPhone supports eSIM. iPhones like the XS became eSIM compatible in 2018.

eSIM is an important technology, that allows people to communicate everywhere around the world. Travelers are often eager to use eSIM for their journeys, but after installing it on their iPhones, they sometimes face difficulties activating it. But no worries, this article is a guide to verifying your eSIM activation on your iPhone.

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What is eSIM?

eSIM is the modern technology that works on your devices. It is a small chip inserted into your devices by the device operators and can not be removed. Embedded SIMs work like the traditional SIM card but change in appearance. Allow travelers to enjoy the worldwide journey without physical SIM card swapping. User can switch various networks according to their destination.


Checking eSIM Activation Through Device Settings

To verify your eSIM activation, explore the phone's settings. This method is straightforward to see if your eSIM is listed and active. You don't need to be a tech expert to do this, it is just a few clicks work. You have to follow these steps to check your eSIM.


1. Go to Settings

Find the Settings app on your iPhone device, open it, and here starts your eSIM activation journey.

2. Cellular or Mobile Data

In the settings menu find the Cellular, Mobile Data, or Mobile Services. This can vary according to your device models.

3. Go to SIMs Section

Under Cellular or Mobile service you will see the section of listed SIMs. Here your phone will show the currently set-up SIMs in your device whether it's physical or electronic (eSIM).

4. Activated SIM

If your SIM is activated it will be listed in the SIMs section. It might have a specific name or label that you or your carrier has set. If you see it listed, that means your eSIM is active and ready to use.




Providers Customer Support for eSIM Activation

If you are using eSIM Card’s eSIM for your travel, and now having trouble with eSIM activation on your iPhone, you can consult eSIM Cards customer support. 

eSIM Card provider will guide you in case of any challenges. Here's a straightforward approach to contact.


Contact Methods

eSIM Card offers various methods for customer support like phone, email, and live chat. The best is to call or live chat for a quick response. You can find the Contact Us page on their site. 

Accumulate the eSIM Details

Before connecting to customer support you must know all the information about your eSIM card such as your eSIM card number, name, and ICCID. ICCID is given to you by the providers through email with a QR code. 

Follow the Support Team Instructions

Contact the team and explain your eSIM-related issue. eSIM Card’s support team may provide instructions to sort out the eSIM activation issue on your iPhone.


Additional Tips to Activate your eSIM on iPhone

If your SIM is not activated from the device Settings, there may be some reasons behind it. Some are discussed here.


Check the iPhone Carrier Unlock

Check if your iPhone carrier is locked or unlocked. In case of a lock, you need to consult your provider. Carriers charge some amount to unlock the device.

Update the iOS

Make sure that your iPhone is running with the latest software version. You can manually update it from settings. Go to Settings, then to General, and you will see the Software Update button here.

iPhone Restart

In the case of an eSIM activation issue, you should restart your iPhone. Sometimes this may sort out the small software-related issues.

eSIM Reinstallation 

If nothing is working, reinstall your eSIM. Go to the eSIM Card app and again follow the eSIM setup process. 


Check your iPhone eSIM Compatibility

The first step before setting up the eSIM on your device is to check the device's eSIM compatibility whether your device supports eSIM or not. If it does not you can not go further. You can confirm your iPhone eSIM compatibility from the device Settings or visit the eSIM Card’s list of eSIM-compatible devices.


Identify Your iPhone Model

eSIM support started with the iPhone XS, XS Max, and XR. If you have one of these models or anything newer (like iPhone 11, 12, 13, or 14), your phone supports eSIM.

Check iOS Version

 Your iPhone should run iOS 12.1 or later to use eSIM. Go to 'Settings' > 'General' > 'About' to see your iOS version.

Carrier Support

 Make sure your mobile carrier supports eSIM. Not all carriers do, so it's best to check with them directly.


FAQs

How many eSIMs can I have on my iPhone?

It depends on your iPhone model, whether it's old or latest. You can store eight or more eSIMs with two phone numbers on your latest iPhone. While older devices allow two eSIMs at a time. You can consult your carrier for further details.

How long does it take for eSIM to activate on iPhone?

The activation of eSIM depends on your device, location, and the carrier. The activation process is quick and takes 5 to 15 minutes to complete. It may extend, make sure the availability of strong internet. 

How do I reset my eSIM on my iPhone?

You can reset your iPhone’s eSIM by following these steps from your device. Go to Settings, and select Cellular or Mobile Data. After clicking Cellular Plans you will see your available eSIMs. Choose the one eSIM you want to reset. Tap to remove the eSIM plan you want to delete from your device. You can follow your provider's instructions to reinstall the eSIM.

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