Noah Reed's blog

Noah Reed

Published :

14 May 2025

How to Reset eSIM? A Step-by-Step Guide with All the Answers

A crucial task requires focus, and it can be frustrating to be in the middle of it when the eSIM stops working. Other times, you lose eSIM connectivity while switching devices or resetting your eSIM. eSIM is undoubtedly a product of modern technology, but sometimes, errors lead to frustration.

In this guide blog, I will provide a step-by-step procedure for both iOS and Android users to demystify the process of resetting an eSIM. Moreover, you will troubleshoot network issues after a device factory reset.


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What Does Resetting an eSIM Mean?

How to reset an eSIM: This question is asked when you want to remove or reactivate your eSIM profile on your smart device. You can also reset your eSIM when you encounter connectivity issues, switch carriers, or sell your device. Let’s learn what situations require you to reset your eSIM.


When should you reset your eSIM?

You should reset your eSIM when:

  • Network Troubleshooting: When you are facing connectivity issues you need to perform network troubleshooting to resolve issues.
  • Device Upgrade or Switch: When you are buying a new device and have to prepare your eSIM for a new device.
  • Factory Reset: When you need to reinstall the eSIM after erasing your device data by factory reset.

Resetting the eSIM means you are ensuring seamless connectivity with eSIM without harming your device connectivity.


How to Reset eSIM on Popular Devices?

There is a limited range of devices that support eSIM functionality. Whether it’s iPhone or Android devices of Samsung or Google Pixel, you can reset eSIM by following these steps:


Resetting eSIM on iPhone

Apple has introduced a straightforward method of resetting eSIM on iPhones, like:

  • Tap Settings
  • Select Cellular or Mobile Data (regional change)
  • See for eSIM you want to reset
  • Tap Remove Cellular Plan or Erase eSIM Profile
  • Click Confirm

Resetting eSIM on Samsung or other Android Devices

There are a lot of Android phone manufacturers, and resetting eSIM varies from device to device. In general, you can do the following:

  • Tap Settings
  • See Connections and tap
  • Select Sim Card Manager
  • Click on eSIM Profile
  • Tap Remove or Deactivate

Restoring eSIM After a Factory Reset

There are questions in your mind like how to restore eSIM after factory reset iPhone?or does factory reset remove eSIM samsung? Well, yes, after a factory reset erases data, you can still recover your eSIM and here is how:


Steps to Recover eSIM

You can recover your eSIM by following these steps:

  • Contact your carrier to retrieve activation details or explore the app.
  • Scan the QR code received in your e-mail or manually enter it for activation.
  • Follow the on-screen instructions to reactivate your eSIM.


What does “Keep eSIM and Erase Data” Mean?

This option appears when you select an eSIM profile to delete. You can use it whenever you plan to sell the device or troubleshoot connectivity errors.


Troubleshooting Tips for eSIM Issues After Reset

Sometimes, connectivity issues occur, and to resolve them, you need to troubleshoot. I have gathered some common troubleshooting issues you might face with quick fixes. 


Common Issues

  • eSIM Activation Failed: This usually happens when your device is not connected to any Wifi or mobile network
  • Network Not Recognized: This issue occurs when you don’t restart your phone or update carrier settings.
  • Lost Activation Details: This issue overcomes when you don’t backup your activation details, and you need to contact your provider immediately.


Quick Fixes

  • You need to restart your device.
  • Apply reset network settings from Settings> General> Reset> Reset Network Settings.
  • Get a confirmation that your carrier supports eSIM services.


Tips for Effective eSIM Management

  • Backup Activation Details: when you first activate your eSIM, try to set a backup for your activation QR code or carrier login details.
  • Use Carrier Apps: Many eSIM carriers offer Apps that monitor the real-time activity of your eSIM data. Use them to resolve any activation issues.
  • Stay Updated: Your device gets regular updates and asks to install security patches or any other activity. Try to stay updated by not missing any type of update.


Conclusion

Resetting an eSIM is a piece of cake due to its flexibility feature. By careful management, you can reset, restore, or delete eSIM in a few taps. If you are performing troubleshooting or switching to a new device, this guide has you covered for every resetting issue. You can ask us questions with eSIM Card Live Chat Agents if you have issues that are not mentioned in this guide.


FAQs

Does Factory Reset delete eSIM?

Yes, but only for iPhone users. If you don’t tap the "Keep the eSIM" option on an iPhone, the eSIM will be deleted. For Android, it usually doesn't delete, but it depends on the manufacturer.

Can You reset it without losing eSIM?

Yes, you can tap Reset all Settings and keep the eSIM intact. However, the option to Erase all content and settings will cause you to lose your eSIM. Try avoiding it until it is necessary.

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