Leo Grant
13 Dec 2023
At times, users may encounter a situation where their eSIM seems to be perpetually activating on an iOS device. This typically occurs when the eSIM is installed, but the user hasn't yet arrived in the intended country or region of use.
It's important for users to know that if their eSIM is showing "activating" or "activation failure," it doesn't necessarily mean there's a problem. The eSIM is likely fully installed and simply awaiting network coverage. The activation process is expected to be completed once the user enters the destination area with adequate network coverage.
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While the eSIM is in this activating state, users can still utilize various features of their device that do not require network connectivity. This means you won't be completely cut off from using your device's functionalities.
You can take reference from these screenshots:
Upon arriving at your destination, and once your device connects to the local network coverage, the eSIM activation should be finalized successfully. After this, you'll be able to fully utilize your eSIM for network-related services.
If there are any concerns or queries regarding the eSIM activation process, users are encouraged to reach out to our support team at eSIM Card.com. We are always ready to assist and ensure a smooth experience with your eSIM.
