16-Dec-2024
Invalid or Expired eSIM Installation Issues
Traveling is the most planned occasion and having a seamless mobile data connection during your travel is also important. However, experiencing invalid or expired eSIM installation issues is frustrating.
Many users encounter error prompts for installation or activation of eSIMs. This scenario disturbs the access to essential eSIM services during your journey. The reason for this error can be an expired code or multiple installation attempts. But don’t worry, I got your back!
In this article, I will help you find eSIM Installation Issues and how to resolve them for your hassle-free worldwide trip.
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What is eSIM?
Before discussing the reason for eSIM installation failure, it is important to understand eSIM and its functions. eSIM is the digital SIM, embedded into the smart devices by the manufacturers. Embedded SIM is a 100% digitalized SIM that works like a physical SIM card.
Electronics SIM is a travel-friendly SIM that allows users to switch different networks in case of connectivity issues. eSIM is considered more secure than the physical SIM card.
How does an eSIM work?
eSIM is a small chip that stores multiple carrier profiles through software. Users can switch these profiles from their device settings. Carrier shifting and connectivity are possible with the help of eUICC. eSIM eliminates the need for physical SIM card swapping in case of any connectivity issue.
Installation and activation of eSIM are easy, but sometimes, you face the issue of eSIM installation for some reason.
What are the Reasons for Invalid eSIM Installation
If you are getting the prompt invalid or expired eSIM installation, there could be the following reasons for this issue.
eSIM Pre-Installation
Sometimes eSIMs activate before installation and confuse your device. When users attempt to scan the code for eSIM installation, your device interprets it as a reinstallation activity.
Expired installation Code
The eSIM QR code has a limited validity period. The code can expire if it isn't used for a long time. If your eSIM installation validity period has passed, refresh it to complete the precise installation.
Already Used Code
If your eSIM installation code is already used, it is invalid. If you or someone else has used your code, now it is expired to install your eSIM.
Multiple Installation Attempts
If you attempt to install the same embedded SIM multiple times, your device may confused and display the eSIM installation invalidity or expiration message.
Switching to a New Device
Your eSIM was working perfectly on the older device, but now you are switching to the new device, and it is not performing as expected and shows an invalid eSIM installation.
Incorrect Code
While eSIM installation you may enter the incorrect code which causes an invalid installation.
How to fix the eSIM installation errors?
If your device displays an invalid or expired eSIM installation, here are some quick solutions to help you resolve the issue.
Confirm your eSIM Installation
Sometimes, your eSIM is installed into the device without your knowledge. You can confirm it from your device settings at SIM Manager. It might be shown as the name of Business or Travel. Once your eSIM is displayed on your device, go for the activation step. If it is not shown, install the eSIM according to your provider's instructions to avoid trouble.
Re-scan the QR Code
If your eSIM is not installed on the first attempt, scan the code again.
- While scanning the code make sure there is perfect light
- Keep your hand stable to avoid a blurry scan
- Wipe up your camera lens for a clear scan
Restart Your Device
Restarting your device can help to fix some minor issues. It allows your device to process the information. Turn your device off, count ten, and turn it on. Now check your eSIM status from your device settings.
Check your Device Updates
Update your device software and install the new version. It helps to fix issues related to eSIM installation. Here is how you can check your device software updates on iPhone and Android.
For iPhone
- Open your iPhone Settings
- Scroll to General
- Move to Software Update
For Android
- Open your Android device Settings
- Scroll to System and Software Update, and check for the new update
Contact your Provider
If nothing works contact your eSIM provider. Providers like eSIM Card offer 24/7 customer support in case of any concern. Contact your provider through email and ask for the solution to the eSIM installation issue.
FAQs
What to consider before installing the eSIM?
Before installing the eSIM, you must have a stable internet connection and make sure your device is eSIM compatible. You can check your device's eSIM compatibility from settings. If these conditions not be fulfilled you will face difficulty in eSIM installation.
Can I use eSIM and Physical SIM simultaneously?
Yes, the latest dual SIM devices allow you to use eSIM and physical SIM at the same time. You can make calls and texts from your physical SIM card during travel.
Can I share my eSIM installation code with others?
eSIM QR code is like a passport that is personal to everyone. The code contains the user's sensitive information which could be used to activate your eSIM on other devices.
