eSIM Card logo
Noah Reed's blog

Noah Reed

10 Jan 2025

Lost Your eSIM Profile? Learn How to Recover Deleted eSIM!

Having an eSIM is a blessing when you are on a business or travel adventure. But what if you suddenly lose connectivity in the Amazon forest or during a presentation of your next deal? 

A lot will be started in your mind, making things panic because you came to know that you have deleted your eSIM profile accidentally. What now in this catastrophic situation? 

Don't worry—I am always here to help you face the challenging situation of losing connectivity. This guide will help you learn how to recover deleted eSIMs without breaking a sweat.


4.9

4.9 rating

Highly Rated

Based on 500,000+ customer reviews

rated people

Trusted worldwide

Over 1 million travelers across the globe have trusted us

travel friendly

Travel Friendly

No swaps, global connectivity ensured

With eSIM Card, you can save 100% on roaming fees

What Happens When an eSIM is Deleted?

Deleting an eSIM means that you have deleted the eSIM profile and lost your connectivity. In simple words, when you delete eSIM, you can not make calls, send Sms, or access the internet. Your phone is not able to connect with any network after the deletion of eSIM.

However, deleting an eSIM intentionally or accidentally does not mean that you have lost it completely. The carrier from which you have purchased the eSIM plan still has your eSIM profile. So it means that you have deleted your eSIM profile, and the eSIM carrier provider can restore that.


Why Would an eSIM Be Deleted?

There are a number of situations that entail accidental deletion of eSIM:

Step-by-Step Guide of How to Recover Deleted eSIM

The following is the step-by-step process of recovering a deleted eSIM:


Contact Your Carrier

If you discover that your eSIM has been deleted, contact your carrier immediately. Support will verify that the details show your name and may reactivate or reissue your eSIM profile.

Locate Your QR Code

Look for the QR code you got when you were activating the eSIM. Try that code again for recovering or you can request a new one from the carrier. They will send you a new QR code via email or their official apps.

Reinstall The eSIM

You can re-download the eSIM depending on your device, and here is how:

For iPhone:

Tap Settings> Cellular> Add Cellular Plan> Scan QR Code> Wait for confirmation> Restart device.


For Android (Samsung, Pixel, etc)

Tap Settings> Coonection> SIM card Manager> Add Mobile Plan> Scan QR Code> Restart device after confirmation.

Verify Activation

After the phone restarts, check that the eSIM is activated. Then, test it by using the internet, making calls, or sending SMS.

For Smartwatches and Tablets

Everything else is the same for wearable devices. Apps like the Samsung Galaxy wearable app allow you to link your eSIM profile to your smartphone.


What If You Can’t Recover Your eSIM?

There are possibilities that you will not recover your eSIM; you can take the following steps:

Conclusion

Deleting your eSIM accidentally or by any means can be frustrating, especially when you are travelling. But, it does not mean that you will never reverse it back. This article is a complete guide with step-by-step instructions on how to recover deleted eSIM and restore your eSIM profile. If you buy an eSIM from the eSIM Card, you will have 24/7 support in case you have trouble!


FAQs

Can I recover eSIM after a factory reset?

Yes, as long as you tap the option of “keep eSIM” when performing a factory reset or saving your first activation QR code.

Are there charges for eSIM recovery?

Every carrier has different policies. Some may charge a little. Otherwise, it's free.

eSIM plans that may interest you

Japan flag

Japan

Starts at $1.44

Turkey flag

Turkey

Starts at $2.12

Recent Blogs

WhatsApp Chat