
Ava Brooks
10 May 2025
How to Factory Reset iPhone Without Losing eSIM Data?
Resetting an iPhone can be threatening, especially when users are nervous about losing their eSIM profile data. eSIM technology is being adopted by every other iPhone user because people don’t want to leave their comfort zone. It is very important to know how to factory reset iPhone while eSIM remains intact.
In this guide article, you will learn about every possible common question and answer for resetting your iPhone without losing eSIM data. So, without any delay, let’s start!
4.9
Highly Rated
Based on 500,000+ customer reviews
Trusted worldwide
Over 1 million travelers across the globe have trusted us
Travel Friendly
No swaps, global connectivity ensured
Understanding Factory Reset and eSIM
Before we learn how to factory reset the iPhone and common issues troubleshooting, I want you to know what factory reset does to your device and eSIM:
- Factory Reset: As the name defines itself, factory reset is performed to erase everything on your phone, including your personal information, apps, and settings.
- eSIM During Reset: The new IOS update has made things impressively manageable. The update feature allows you to keep your eSIM while performing a factory reset. Before the final resetting option, you were asked whether to keep or delete your eSIM.
Step-by-Step Guide on How to Reset iPhone while Keeping eSIM
The following are the steps you need to follow to keep your eSIM when you have decided to perform a factory reset for your iPhone:
Back-Up Your Data
As you know, a factory reset is performed when you want to erase all the data on your phone. A backup is a good practice to save your data so you can restore anything after reset. Here is how to make a backup on an iPhone:
- Tap Settings and tap your Name
- Tap iCloud
- See for iCloud Backup
- Tap Back Up Now
- Another way is to connect your iPhone to a computer and get your Backup from iTunes or Finder.
Navigate to Factory Reset
- Tap Settings
- Tap General
- Tap Transfer or Reset iPhone
- Tap Erase All Content and Settings
Choose to Keep eSIM
While you are performing resetting, you will notice 2 options at this point:
- Keep eSIM and Erase All Data
- Erase All, Including eSIM
If you want to retain your eSIM profile, select the Keep eSIM and Erase All Data option.
Complete the Reset
After that, you need to confirm the choice by entering your Apple ID password. Once the password is entered, your iPhone will perform a factory reset, erasing all the data on your device but saving eSIM profiles.
What happens if you select “Erase All, Including eSIM”?
As you know, factory resetting will erase all the data. When you select Erase All, Including eSIM, your data and all your eSIM profiles will be deleted, and you will again need to:
- Reinstall your eSIM with the app or receive a new QR code from the provider.
- Contact your carrier provider for assistance.
Troubleshooting Common Issues After Reset
Now you know how to reset your iPhone without losing your eSIM by following the steps mentioned above. However, you might face issues besides following the steps in the correct order. Don’t worry, I will point out the issues and their solutions to resolve them immediately:
eSIM Not Working Post-Reset
If your eSIM is not working after the reset is done correctly, you need to:
- Restart your iPhone and check your carrier settings
- Tap Settings
- Tap General
- Tap About to check for updates, if any and install them immediately.
Lost Carrier Connection
This issue usually occurs when you delete your eSIM profile. If not, make sure your profile isn't erased. If it was, you need to reinstall your eSIM using an app or a new QR code request.
eSIM Activation Issues
Some carriers only offer one tie activation QR code. If this is the case, you need to contact your provider and ensure that your plan is active, your device supports eSIM and any other policy set by the provider in this regard.
Tips to Safeguard eSIM During Reset
The following are the tips to remember while you are resetting your iPhone:
- Double-check your Choice: Remember and make sure that you have selected the Keep your eSIM option from the two options you see.
- Use the Latest iOS Version: Updating your phone is a good practice. Try to stay updated on the latest version of iOS so that you have stable eSIM connectivity.
- Backup eSIM Details: If your carrier allows reactivation using the same QR code, try to back up the eSIM QR code or other activation details before resetting.
Conclusion
How to reset iPhone does not require you to be a tech expert, and it also does not mean losing your eSIM. With straightforward Apple prompts and this guide you can easily manage to save your eSIM profiles while resetting your iPhone. If you are looking to resell your iPhone or perform a troubleshooting, you have the guidance from this blog. If you lost your eSIM profile and never want to lose your new one, try buying from eSIM Card.
FAQs
Does Factory reset remove eSIM on iPhones?
No. According to the new iOS update, if you choose the “Keep your eSIM and Erase Data” option, your eSIM profile will be saved even after the factory reset.
Can I Reset all settings without losing eSIM?
Yes. There is an option for this in the iPhone settings. To do so, tap Settings> General> Reset all settings. This will not erase your eSIM.






