eSIM Activation Failed: Common Causes and Quick Solutions

eSIMs are the need of travelers if they want a seamless experience of connectivity during their journey. The convenience of eSIM is highly appreciated, from its activation to switching between networks at every destination. But what if you see a pop-up “eSIM Activation Failed”?

You got it right! Ever thought, If your eSIM failed to activate, What will you do?

Several factors can cause eSIM failure, but it's not a big issue because we are here to help. Let’s learn about the common issues that caused eSIM activation to fail and their quick solutions.

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Common Reasons for eSIM Activation Failure

When you buy eSIM from any provider, you are asked to activate it. It is a good habit to activate your eSIM before your departure to avoid any disparity. However, once you try to activate it, a pop-up message appears on the screen saying, “eSIM activation failed” or “activating.”

Maybe it is because you are not at your chosen destination, and once you reach there, the message will change to “activated.” There are also other common reasons why your eSIM fails to activate. Let's get familiar with the following:

Device Incompatibility

The most important factor in using an eSIM is your device's compatibility with it. Most old cell phones, even new ones, are not compatible with eSIMs. Some devices need software updates, and some lack the hardware to handle eSIMs. Even if you buy a new eSIM-supported device, there may be regional restrictions that block eSIM activation.

Network Restrictions

People usually purchase their cell phones from a carrier outlet that restricts their ability to use any other network. These devices are known as locked phones, and they can only use one network. Locked phones lack flexibility and are blocked from connecting to global networks.

Incorrect eSIM Profile or QR Code

There are multiple ways to activate an eSIM. You can do so manually, through a universal link, or, most commonly, by receiving a QR code. When you receive a QR code, you have a specific time to scan it or enter the code manually. If you are late in scanning or perform a typo error, you will get the message, eSIM activation failed. Remember, some providers only send a one-time QR code for activation.

Outdated Software

Whether you use Android or iOS, if your software is outdated, your eSIM activation will probably fail. Did you know that device manufacturers often release updates to enhance eSIM functionality?

Temporary Network Glitches

If you have an eSIM-compatible device and are still receiving an activation error, that would be due to a temporary network glitch. It’s not your device's fault but the carrier network issue. There are times when networks have maintenance issues or temporary outages that can lead to eSIM activation failure.

These are common issues that can frustrate eSIM users during activation. You can resolve them by troubleshooting them on your device. Let me guide you through troubleshooting for eSIM activation failure on your device.

Troubleshooting eSIM Activation Failed on iOS Devices

To troubleshoot eSIM activation failure or “my eSIM stuck on activating on iPhone” at your end, you can perform the following steps:

Check Device Compatibility: First, check your device's compatibility with eSIM. Open Settings > Tap General > Tap About > Check for Carrier Lock.
Update Software: Check your device updation status. Look in the settings for any software updates or see if your iPhone has the latest iOS version.
eSIM Code Confirmation: Check if you have entered the correct eSIM activation code or scan the latest QR code activation link.
Resetting: Your device's network connection setting can be altered by carrier networks. Try resetting it!
Contact Provider: If you are still experiencing eSIM activation failure, contact your provider for support or eSIM re-provisioning.

Troubleshooting eSIM Activation Failed on Android Devices

To troubleshoot eSIM activation failed issues on your Android devices, you can perform the following steps:

Device Compatibility: There are ways to check if your Andriod device is compatible with eSIM. Providers often share a list of devices that support eSIM. You can check it from there or read the device specifications for phones like Samsung, Google Pixel, and Motorola.
Update Software: Your device should be updated to the latest version of the software. Manufacturers usually release updates so that you enjoy a seamless eSIM experience.
eSIM Code Confirmation: Make sure that you have entered the activation code correctly when doing the manual activation. If you are scanning a QR code, make sure to scan it in the time given.
Resetting: Changing physical SIMs alters your network settings. Try resetting your network settings and then performing eSIM activation.
Contact Provider: If you still have an activation error, try contacting your eSIM or carrier provider for further assistance.

How to Prevent Future eSIM Activation Issues?

Errors and Issues can happen all the time when you are using technology. No one can ever guarantee that there will be no issue in the future. But by following these three steps, you can minimize the risks and will not face the eSIM activation failed issue again:

Choose a Reliable eSIM Provider

eSIM is your travel companion and you have to choose a reliable partner to get things smooth. Your eSIM provider must be a trusted brand like eSIM Card. If you buy your eSIM from eSIM Card, there is a chance that you never face an eSIM activation failed error ever again.

Keep Your Software Updated

It is highly recommended that you update your device software regularly to ensure a seamless experience with every app and connectivity. Try to update your devices regularly so that you don’t experience eSIM activation failure on iPhone or Android devices.

Test Activation Before Travelling

Activating your eSIM before traveling is a good practice to avoid issues. Once you try to activate it before departure you will get to know if there is any issue in activating or using it. This will allow you to resolve issues before your traveling starts.

Conclusion

eSIM Activation Failed error can be treated by following the steps mentioned. Although it's really frustrating to have issues when you are traveling. To better avoid such mishaps, it is recommended that you activate your eSIM before departure. If you face any error, you will be aware and perform troubleshooting at your end or can contact the eSIM or carrier provider.

FAQs

Why did my eSIM fail to activate?

This is because you haven't left for the destination yet or have device compatibility issues, network restrictions, outdated software, or network glitches.

Why did eSIM activation failed iPhone?

It is due to a locked iPhone to a specific carrier network. Else, you need to update to the latest iOS version or your eSIM activation code isn’t entered correctly.