Leo Grant
28 Jan 2025
eSIM is a convenient internet source while traveling. However, the user sometimes struggles with eSIM not working. It may be due to incorrect eSIM activation, compatibility issues, or network connection. But don’t worry if your eSIM is not working because I am here to assist you.
You can troubleshoot the issues by rechecking the eSIM activation, updating your device, or ensuring the device compatibility.
This article is a troubleshooting guide for you if your eSIM is not working. I will discuss the issues that failed your eSIM functionality and its possible troubleshooting tips.
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If your eSIM is continuously showing the connection error or not working, the possible reasons behind this include:
If your device doesn’t support eSIM, it will not work on your device. Maybe it gets installed on your device but will not work. For the proper functionality of eSIM make sure your device must support eSIM.
Sometimes, outdated software disturbs eSIM function and causes compatibility issues. If you don’t update your device software on time, it can also slow down your device's function.
If your eSIM is not working, check your data plan activation. If your eSIM data is not active, you cannot connect with the other networks.
Incorrect activation leads to eSIM malfunctioning. Therefore, make sure that your eSIM is correctly installed and activated.
Weak cellular signals disturb eSIM working.
For the smooth working of your eSIM, follow the given steps:
Most of the latest devices support eSIM. However, if you use the old device, confirm its eSIM support. You can follow the steps to verify your device's eSIM compatibility.
Incorrect network settings can disturb the eSIM function. Therefore, you must check your network setting and reset it. It improves your eSIM function and clears the data bugs. Follow the steps to reset your network settings on iPhone and Android devices.
If your device carrier is locked, your eSIM will not work. Check your device carrier, if it is locked, connect your device carrier and request for unlock.
If your device is working with outdated software, it causes eSIM not to work. Carriers update the device features to avoid device malfunctioning. Update your device to the latest software version for smooth embedded SIM working.
Here are the steps to update your Android or iOS device software.
Sometimes, eSIM stops working because of coverage issues. To improve this issue, restart your device. Turn on the data roaming from settings. If it is still not working, reset the network settings.
If your eSIM is not working, check the activation details again. Sometimes, the activation fails due to improper code scanning or camera issues. Confirm it and check the procedure again. You can add the activation details manually in the device settings. To check eSIM activation, follow the given steps:
Switching on and off the Airplane mode is an effective technique for troubleshooting the eSIM connectivity issues. It helps to fix minor glitches in software and improve eletrionicSIM functionality.
If your eSIM is not working, this guide will help to understand the concern for eSIM malfunction and the troubleshooting tips to fix these. Sometimes, eSIM is not correctly set up, or users skip the settings steps, which causes eSIM connectivity issues.
Software updates and resetting the network settings mostly fix the issues. However, if the embedded SIM is still not working after following the given steps in the guide, you need to contact your eSIM provider for further details.
Make sure that your eSIM is activated and set up correctly. If you are out of the supported coverage area, eSIM doesn’t connect to the network. To fix this issue, restart your device.
eSIM is unlikely to be faulty. Like the physical SIM, eSIM is built into your phone. However, if your embedded SIM is not working, restore your eSIM profile.
It happens when you installed an eSIM but haven't yet arrived at your destination. However, to fix the issue it is essential to recheck whether eSIM is fully installed. You can check it from the device settings.
